At WHILL, we strive to provide the best possible customer experience. Whether that is before you buy, after you buy, or when you come back to buy again, every time, in every communication, we are committed to meeting your needs quickly, efficiently and with a great attitude!
Our Customer Service Representatives are real people who work in the United States. Our dealer network and direct customer support staff are highly trained to handle any issues or needs you have. We stand behind our products and we want to be sure that you love your WHILL product and that you continue to love it for years to come.
NOTICE: We have received reports that users of the Model Ci who have updated to iOS13 on their iPhone or iPad have been experiencing app issues after the update. We are working fix the issue and update the app, but in the meantime if you plan to use the WHILL Model Ci mobile app please refrain from updating to iOS13 until further notice.